Name ___________________________________ # _____

Chapter 3 Listening

Objectives Pg 53:

1.

2.

3

4.

Vocabulary

1. False comparison –

2. Jumping on the bandwagon –

3. Name calling –

4. Stacking the deck –

5. Testimonials –

Questions

1. The responsibility for successful communication lies with what two people?

2. What skill is the top management skill needed for success in business?

3. Who said, “Nature has given us one tongue, but two ears, that we may hear twice as much as we speak”

4. Explain the difference between hearing and listening?

5. Better listening could save the country’s business how much money?

6-7. How fast do most people speak? How fast can we listen?

8. What do people listen most carefully to?

9.-18. What are the 4 ways of listening? Explain each.

19. Which way of listening is the most active?

20. In the final analysis what kind of skill is listening?

21. Who said, “It is the disease of not listening, the malady of not marking, that I am troubled”

22-28. What are the 7 deadly habits of listening?

29-33. What are 5 tricks speakers may use to try to mislead the listeners?

34-37. What 4 mental activities can we do to take advantage of our listening spare time?

38-42. What are 5 things a good listener will do?